Service Administrator - Bridgeport, WV

Bridgeport, WV

Full Time

Mid Level

Service Administrator – Bridgeport, WV (Fully On Site)

At Anderson Equipment Company, excellence is not just a goal but a way of life. Join a dynamic team driven by a commitment to quality, loyalty, and unparalleled service. At Anderson, we value experience, integrity, and the highest standards in everything we do. Discover a workplace where your contributions make a meaningful impact.

As a Service Administrator team member, you'll play a pivotal role in ensuring the smooth operation of various functions in our Bridgeport, WV location. Your day-to-day responsibilities will encompass a diverse range of administrative tasks aimed at supporting different departments and facilitating efficient communication and workflow processes.

What You Will Do:

Provide administrative support for all branch functions.
Answer Branch incoming calls, transfer to appropriate employee/department and coordinate phone back-up when necessary
Service administration: Perform service administrative duties as assigned by Service management including but not limited to work order preparation and submission as necessary, timecard input, customer account administration as needed
Parts Administration: Perform parts administrative duties as assigned by Parts management including but not limited to assist parts counter with incoming calls when necessary, relay customer parts inquiries to counter, parts department/vendor interaction to procure work orders parts as directed
Sales and Rental Support: Assist rental in handling customer inquiries, coordinate sales paperwork with sales representatives and branch manager with entry in to database
Other duties may be assigned or modified by Branch and/or corporate management
Ensure seamless paperwork flow to and from branches, departments and corporate

Required Qualifications:

Minimum 2-5 years administrative experience or Associate degree and 1 year experience.
Must have excellent Microsoft Office skills.
Must have strong verbal skills and work well with others.

Good to Haves:

Equipment or auto dealership background helpful

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Service Administrator - Bridgeport, WV

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