Service Administrator - Bridgeport, WV

Bridgeport, WV
Full Time
Mid Level
Service Administrator – Bridgeport, WV (Fully On Site)

At Anderson Equipment Company, excellence is not just a goal but a way of life. Join a dynamic team driven by a commitment to quality, loyalty, and unparalleled service. At Anderson, we value experience, integrity, and the highest standards in everything we do. Discover a workplace where your contributions make a meaningful impact.

As a Service Administrator team member, you'll play a pivotal role in ensuring the smooth operation of various functions in our Bridgeport, WV location. Your day-to-day responsibilities will encompass a diverse range of administrative tasks aimed at supporting different departments and facilitating efficient communication and workflow processes.

What You Will Do:
  • Provide administrative support for all branch functions.
  • Answer Branch incoming calls, transfer to appropriate employee/department and coordinate phone back-up when necessary 
  • Service administration: Perform service administrative duties as assigned by Service management including but not limited to work order preparation and submission as necessary, timecard input, customer account administration as needed 
  • Parts Administration: Perform parts administrative duties as assigned by Parts management including but not limited to assist parts counter with incoming calls when necessary, relay customer parts inquiries to counter, parts department/vendor interaction to procure work orders parts as directed
  • Sales and Rental Support:  Assist rental in handling customer inquiries, coordinate sales paperwork with sales representatives and branch manager with entry in to database
  • Other duties may be assigned or modified by Branch and/or corporate management
  • Ensure seamless paperwork flow to and from branches, departments and corporate
Required Qualifications:
  • Minimum 2-5 years administrative experience or Associate degree and 1 year experience.  
  • Must have excellent Microsoft Office skills.  
  • Must have strong verbal skills and work well with others.
Good to Haves:
  • Equipment or auto dealership background helpful

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